Refund policy

Returns & Exchanges

At Label Nitin Anand, every outfit is carefully selected, prepared, and quality-checked before being dispatched. Due to the nature of our products, we do not accept returns, refunds, or exchanges once an order has been placed and delivered.

We therefore request you to carefully review the product details, size, measurements, colour, fabric, and other information provided on the product page before placing your order. If you require any assistance regarding sizing, fit, fabric, or product details, our team will be happy to assist you before you place your order.

Damaged Products

While every order is thoroughly checked and securely packed before dispatch, in the unlikely event that your outfit arrives damaged or defective due to an issue from our end, we will be happy to review the matter and provide an appropriate resolution.

If you receive a damaged product, please:

  • Contact us within 48 hours of receiving your order.

  • Share clear photographs and/or videos of the product, including the damaged or defective area.

  • Share photographs of the outer packaging and shipping label so that we can assess whether the damage occurred during transit.

  • Ensure that the product is unused, unworn, unwashed, and has all original tags and packaging intact.

Our team will review the submitted photographs/videos and determine whether the damage qualifies for a replacement.

Replacement Policy

If the product is confirmed to have been damaged or defective due to an error from our end, we will arrange a replacement of the product, subject to availability. If the same product is unavailable, our team will contact you to discuss the appropriate resolution.

Please note that damage caused after delivery, including damage resulting from wear, washing, improper handling, alterations, ironing, or any other customer-related use, will not qualify for a replacement.

Important Note

Minor variations in colour, texture, embroidery, print, or finish may occur due to the nature of fabrics, craftsmanship, lighting, and differences in screen settings. Such variations are not considered defects and will not qualify for a return or replacement.

All sales are final. Returns, refunds, and exchanges are not accepted, except in cases where the product is received damaged or defective due to an issue from our end.